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Understanding your new home warranty: Common questions answered

Posted on Oct 30, 2026 by dreeshomes

Purchasing a new home is one of life's biggest investments, and understanding your warranty coverage can help you enjoy your home with greater confidence. From workmanship and materials to major structural protection and manufacturer warranties, the Drees Homes warranty is designed to support homeowners after move-in and provide peace of mind for years to come. In this guide, we'll answer some of the most common questions about the Drees Homes warranty, including what is covered, what to expect after closing, and how to request service if concerns arise. Note: Warranty coverage can vary by region and year. Please see the appropriate warranty guide for details.

 


New Home Warranty Coverage FAQs


Do all home builders offer a new home warranty?

Not all home builders offer the same new home warranty coverage. Warranty terms, coverage periods, exclusions and transferability can vary by builder and region.


What does the Drees Homes warranty cover?

The Drees Homes warranty covers defects in workmanship and materials, home systems and major structural defects. Coverage details and periods vary by region and can be found in the warranty guide for your area.


Are appliances covered by the Drees Homes warranty?

Many appliances, systems and products installed in your home are covered by manufacturer warranties, rather than the builder warranty. Drees passes along manufacturer warranty coverage to the homeowner at closing.


How long is the Drees Homes warranty?

Most Drees homes include a 1-year limited warranty covering workmanship, materials and certain home systems, along with a 10-year structural warranty. Coverage periods may vary by region. Exact details can be found in the warranty guide for your area.


What isn't covered by the Drees Homes warranty?

Normal wear and tear, lack of regular homeowner maintenance, landscaping, weather-related damage and homeowner modifications are not covered by the Drees homeowner warranty.


Is storm, hail, or wind damage covered by the Drees Homes warranty?

No. Weather-related damage is typically covered by homeowner insurance, rather than your new home warranty.


What maintenance is my responsibility as a homeowner?

Drees provides Handy Homeowner maintenance guides online and in your My Home portal. Recommended homeowner maintenance includes:

  • HVAC filters
  • Caulking
  • Grading and drainage
  • Gutters
  • Humidity control
  • Deck maintenance



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Warranty Process FAQs


How do I get new home warranty coverage?

All new construction Drees homes include a new home warranty.


How do I submit a warranty request?

Visit your My Home portal to contact your customer care team.


When should I submit cosmetic warranty requests?

Cosmetic concerns should be identified as early as possible. During your New Home Presentation and final walkthrough, you'll have the opportunity to review your home with a Drees representative and identify cosmetic items. After move-in, homeowners can also participate in a 90-day review visit to address eligible warranty concerns that may become apparent as the home settles and materials adjust.


What qualifies as an emergency warranty issue?

Loss of heat during cold weather, major plumbing leaks, or electrical hazards may qualify as emergency warranty issues. Refer to your warranty guide for specific emergency procedures.


If I sell my home, is the Drees Homes warranty transferable?

Yes. If you sell your home, the remaining warranty coverage transfers to subsequent homeowners. This benefit can increase the value of your home to future buyers.



New homeowners enjoying their spacious Buchanan living room with white accents and plentiful seating

Common First-Year Concerns


Is settling normal in a new home?

Yes, it's natural and expected for a new construction home to settle within the first year, especially as the seasons change. Standards outlined in the warranty guide determine when settlement repair is required.


Are drywall cracks covered under warranty?

Settlement-related drywall cracks may be covered under the applicable workmanship warranty program (typically a 1-year period) if they exceed the standards outlined in your warranty guide.


Are nail pops covered under warranty?

Nail pops caused by normal settlement are typically covered during the applicable workmanship warranty program (typically a 1-year period), subject to the standards outlined in your warranty guide.


Are gaps in trim or molding covered?

Excessive separation resulting from normal shrinkage or settlement may be covered during the applicable workmanship warranty program (typically a 1-year period) if it exceeds the standards outlined in your warranty guide.


Does Drees Homes offer a structural warranty?

Yes, Drees offers a 10-year warranty covering major structural defects.