Raleigh Division Earns Top Honor in AvidCX Customer Satisfaction Awards
Posted on Jun 22, 2026 by dreeshomes
Posted on Jun 22, 2026 by dreeshomes
Drees Homes is gaining national recognition for its focus on customer satisfaction. Leading the way, the Raleigh division has earned the prestigious AvidCX Diamond Award, one of the homebuilding industry’s highest honors. The Jacksonville and Indianapolis divisions were also recognized as AvidCX Benchmark Award winners, highlighting a consistent focus on delivering an exceptional homebuyer experience. The AvidCX Awards are based on verified homeowner feedback and recognize builders with industry-leading satisfaction scores. These honors reflect Drees Homes’ commitment to quality craftsmanship, clear communication and attentive customer care throughout the homebuying journey.
The Raleigh division stood out nationally, earning Diamond Award status for achieving the highest customer experience scores during the first 90 days of homeownership. This distinction highlights the team’s ability to consistently deliver a seamless and positive start for new homeowners.
“It takes a total team effort from those who truly care about homeowners, and our team in Raleigh exemplifies that commitment every day,” said Drees Homes Raleigh Division President Jerry Dean.
The Sebastian
Additionally, the Jacksonville and Indianapolis divisions ranked among the top 25% of builders nationwide on AvidCX move-in surveys, earning Benchmark Awards for their strong performance and consistently positive homeowner feedback.
The Marshall
The Ayden
“We’re honored to be recognized among the nation’s top home builders for customer satisfaction,” said Drees Homes President and CEO David Drees. “As we continue to grow and look ahead to our centennial milestone in 2028, that focus remains central to delivering a consistently positive home buying experience.”
This recognition underscores a unified, company-wide commitment to putting customers first and delivering a high-quality experience across every market.
The Knoll
From Instagram inspiration and Pinterest pins to your final floor plan, Drees makes it easy to bring it all together. We know your home is more than a dwelling. It’s an expression of who you are and what you value. Designing a custom home is a very personal endeavor, and we want to be here to help you every step of the way. To get started, click here.